Payment Policy

At Zenvy Beauty, we strive to make your shopping experience smooth and secure. Please review our payment policy below to understand the payment methods we accept, security measures, and related terms.

Accepted Payment Methods

We accept the following payment methods:
Credit & Debit Cards (Visa, MasterCard, American Express, Maestro etc)
PayPal
Apple Pay & Google Pay

We do not accept:

  • Cash on Delivery (COD)
  • Bank Transfers
  • Personal Checks or Money Orders

Payment Processing

  • All payments are processed securely using encrypted technology to protect your financial information.
  • Your payment will be charged at checkout, and you will receive an email confirmation once the order is placed successfully.

Currency

  • All transactions are processed in GBP (£ - British Pounds).
  • If you are using an international payment method, your bank may charge conversion fees.

Failed or Declined Payments

  • If your payment is declined, please check:
    • Whether your card details are correct.
    • If your bank has blocked the transaction.
    • If there are sufficient funds in your account.
  • If issues persist, please contact your bank or use an alternative payment method.

Refunds for Canceled Orders

  • If you cancel your order before it has shipped, we will issue a full refund to your original payment method.
  • Refunds typically take 5-7 business days to reflect in your account, depending on your bank or payment provider.

Payment Security & Fraud Protection

  • To protect against fraud, we may require additional verification for certain transactions.
  • Zenvy Beaut reserves the right to cancel or hold orders if fraudulent activity is suspected.

Billing Information

  • Please ensure your billing details match your payment method to prevent delays or order cancellations.

Contact Us

For any payment-related inquiries, please reach out to support@zenvy-beauty.com

Thank you for shopping with Zenvy Beauty!